Terms & Conditions

Clients are solely responsible for providing SHDPIXEL with site content, Content should be provided before work begins.

If the Contract does not specifically mention, pay for or agree to SHDPIXEL undertaking a task related to domain, data entry, web hosting or custom graphics, it is not SHDPIXEL' obligation.

All graphics, artwork, images and/or text supplied and/or designed by SHDPIXEL on behalf of its clients remain SHDPIXEL's and/or their supplier’s property until otherwise agreed.

Prior to SHDPIXEL taking the required action towards meeting the contract, it is solely the responsibility of the client to take proper backups of all the content on their site.

SHDPIXEL shall in no circumstances be responsible for any loss or damage to existing data.

The team at SHDPIXEL does its best to ensure all deliveries are completed within the estimated timeline, however, circumstances that are unforeseeable and unavoidable may sometimes require an extension or adjustment of the project timeline.

SHDPIXEL retains the copyright to the data, files and graphic logos supplied by the Client, but is granted the right to publish and use it. It is the Client's responsibility to get permission before using any copyrighted information or files.

It is the Client's responsibility to grant SHDPIXEL permission and rights to use the same, and to indemnify and hold SHDPIXEL harmless from any and all claims resulting from the Client's negligence or failure to obtain adequate copyright agreements.

The Client's contract for Web site design and placement serves as a guarantee to SHDPIXEL that such permissions and authorities have been obtained.

During and after the design process, SHDPIXEL offers the Client the opportunity to review the appearance and content of the Web site.

We will wait up to 7 days for the client to provide feedback on such shared work and outputs.

The client is deemed to have accepted and approved such material automatically if he does not respond within this period.

Once a client's website is deployed, SHDPIXEL cannot be held accountable for any alterations caused by the client or third parties. The alterations may include additions, modifications, or deletions. Before we can resolve any issues, we may charge a one-off Web Development fee.

Payment can be made by cash, digitally or bank transfer (although SHDPIXEL reserves the right to refuse any of these forms of payment). Any payment method can be withdrawn at any time and SHDPIXEL reserves the right to change its prices without notice at any time.

In case of cancellation before completion of the Service, a cancellation fee may be charged.

If you cancel, you will be charged the amount of work completed at the point of cancellation. When necessary, legal action will be taken against those who fail to pay the cancellation fee or overdue amount.

Your satisfaction is our top priority and we’re confident you’ll be pleased with our services. Still, if you try us and decide to have refund, you can cancel within 7 days for a refund after completion of the Service.

If you cancel within 7 days you receive a full refund on web development service, If you cancel within 7 days you receive only 50% refund on app development & web software service.

Refund not applicable on domain registration fees, Only 50% of refund is applicable for hosting service, Refund not applicable for any delays out of our control.

As the site launches, we offer free support for the first two month. After the free trial period, we charge our clients according to the various price packages best suited to their needs.

Support, products or services provided by third parties which require licensing, payment,copyright, etc. shall be the sole responsibility and liability of the client or will be procured by SHDPIXEL on behalf of the client after receiving prepayment for those costs.

The fee charged by SHDPIXEL does not include out-of-pocket expenses and expenses filed by third parties involved in the project.

SHDPIXEL will not be responsible for any upgrades made to third-party products/services used in the project. SHDPIXEL may request that the price and timeline be revised according to feasibility.

The accuracy and performance of such 3rd-Party products/services are not warranted by SHDPIXEL.

We would accommodate any additional features not outlined in the scope of work through a Change Management process and charge for them.

Minor changes and rework are usually just completed, but if we feel that this is being abused, we will build a list of work needed to prove the abuse and charge additional per the time and effort taken to accomplish the work.

Most changes are covered within the site's budget, but some are classified as enhancements or add-ons to the system and are charged; we will notify you before beginning work if any of these items are to be charged. After approval and/or further into the process, any re-work, change, or tweak request by the client will be treated as additional work and billed accordingly.

Clients must pay SHDPIXEL the agreed-upon fee without deductions, discounts, or debt settlement by the agreed upon due dates.

The Service will be provided with reasonable skill and care by SHDPIXEL. However, SHDPIXEL makes no representations and excludes any express or implied warranties, including those as to availability, quality, accuracy, timeliness, completeness, performance or fitness for a particular purpose.

By these terms, SHDPIXEL, its Employees, or Agents disclaims all liability for loss or damage caused by any inaccuracy, delay, or error, whether the result of negligence or other causes in the production of the website; Clients' artwork/photos, data/content supplied for the site will be held liable for loss and/or damage whether it was caused by negligence or not.

Our liability shall not extend to any damages arising out of or in connection with this Agreement or the Service, except in the case of death or personal injury caused by our negligent acts or omissions.

We are not responsible for indirect, special, or consequential damages, including lost profit, property loss, or third party claims.

Third-party organizations cannot be held responsible for the failure of any services they provide, and SHDPIXEL cannot make guarantees of service on their behalf.

Work on the next stage of the project will begin only when the previous stage has been approved and the payments have been received as agreed.

We will transfer all code and material developed after the completion of the project and signing off. After final payments, the client is the owner of the code.

After the services (development of a website) are completed, the website will be uploaded to the Customer area of SHDPIXEL's server for approval.

Once the client approves the website, it will be uploaded to the destination server where it will remain. We reserve the right to delay uploading of the website until we have received full payment.

We reserve the right to publish and use the final product and/or website for references to other potential clients.

SHDPIXEL shall be notified well in advance of any requirements to withhold information, and shall request prior and proper approvals for the same.

All services will be completed within the agreed-upon timeline by SHDPIXEL. As soon as the agreed percentage deposit is received, as well as the acceptance and all website content from the customer, the project can commence.

The terms below shall be governed by Indian Law and interpreted accordingly. Any dispute arising out of, under, or in connection with these Terms and Conditions will be exclusively resolved by the courts of India. By placing an order, you agree to these conditions.